RMM is the proactive, remote tracking of network and computer health. RMM helps to enhance the overall performance of present technical support staff and take advantage of resources in a much better manner. This will help to improve customers support and service efficiency,
24/7 IT Support from a team of Experienced and Cisco Certified Engineers and Technicians.Netcare service desk team(Online Helpdesk, 24/7 Telephone support) are the best when it comes to clients treatment from Ticket answering to Help desk sugestion they are equal to non.
Netcare offers onsite support for our clients,irrespective of your location in Nigeria, Depending on your package and Priority, Netcare will deploy our Technician to your site. Note Netcare offers onsite support for only managed service and Ultimate IT Support Package.
Netcare portal offers online Help desk Support to all the cleint such as Online service Desk, Remote support etc. . increase the performance of your IT Infrastrucutre by allowing professional to handle your IT While you concentrate on the services you can offer best .
Online backup for the person who wants everything; Backup, storage, sharing, local backup. Netcare will back all your PCs,MACs and Mobile Device without any Extra Charge, Note Cloud back up services applies to only Premium Help desk Support, Managed Services and Ultimate IT Support Package. Netcare Does not charge Extra for Backing up your Device which will help to reduce cost of running your IT and Improve clients Business Performance.
Click the "Get a Quote" button to request for Netcare IT support and maintenance price quote, which depends on your budget and priority.
If you accept the Netcare service Quote, you can then book appointment with our representative to your location.
Netcare Representative will come to your location with Our Service Level Agreement (SLA) then sign the client's agreement part .
Once the SLA is signed and documented, your IT devices will be enrolled to Netcare Network Operation Center (NOC) and Netcare Technician Deployed to your location depending on your package, after which you are up and running.